Answering service for heating engineers
Answering Service for Heating Engineers in Ireland
An answering service for heating engineers is a service that picks up your calls when you cannot, so enquiries become booked jobs instead of voicemails. AKS Systems provides one built specifically for Irish boiler and heating businesses: Alex, an AI receptionist that answers the calls you cannot take, in your own business name, understands whether the caller wants a quote, a service, or a no heat callout, and books the job into your calendar. Unlike a generic call centre, it is configured around your trade, your pricing rules, and how you want emergencies handled.
- One-time done-for-you setup
- €1,200One-time done-for-you setup
- Fully managed, no per-minute charges
- €350/moFully managed, no per-minute charges
- No jobs booked means no payment that month
- 30 daysNo jobs booked means no payment that month
- Every county in the Republic covered
- All of IrelandEvery county in the Republic covered
What a heating answering service should actually do
It should answer in your business name, book the job, and know an emergency when it hears one. A caller should never be able to tell they did not reach your own office, and a gas leak or no heat in winter should reach you straight away while a quote enquiry is simply booked in.
Alex does all three. It captures the name, number, address, and job details, books installs, services, and callouts into your diary, and follows the rules you set so urgent jobs trigger an instant alert to you.
Why an AI answering service beats a generic call centre
A generic call centre answers in a neutral name, works office hours, and takes a message rather than booking the job. It does not know your trade, so it cannot tell a routine service from an emergency.
Alex is set up around your business and answers your calls even outside office hours, including evenings and weekends. It is fully managed by AKS Systems, so you never log into a dashboard, and it works with your existing number with no new hardware.
How setup works for an Irish heating business
We learn your business, build and configure Alex to answer in your name, then connect it to your existing number and calendar. Setup is done-for-you, with no number to port and no downtime.
Pricing is simple and fully managed: from €1,200 to set up and €350 per month, with no per-minute charges. A 30-day guarantee means if it books you no jobs in the first month, you do not pay for that month.
The options compared
Alex vs voicemail, an answering service, or a receptionist.
When you cannot get to the phone, a caller meets one of four things. Only one answers every call in your name, books the job, and flags an emergency, for a fraction of the cost of a single recovered install.
| Option | Answers the calls you miss | Books the job in your diary | Speaks in your business name | Flags heating emergencies | Typical monthly cost |
|---|---|---|---|---|---|
| Missed call to voicemail | No | No | No | No | A lost job worth 2,500 to 4,000 euro |
| Generic phone answering service | Office hours only | Rarely | Sometimes | No | 200 to 600 euro, plus per-call fees |
| Hiring a receptionist | No, one person, office hours | Yes | Yes | Manual | 2,000 euro and up |
| Alex from AKS Systems | Yes | Yes | Yes | Yes, instant alert | €350 per month, from €1,200 setup |
FAQ
Questions owners ask.
Ready when you are
Stop losing boiler jobs to a missed call.
Free 15-minute call. No pressure. We'll tell you honestly if it's right for your business.